[00:00:02] Trust and Individual Fair Dealing - 英语演讲 [00:00:08] Address by Alan Greenspan [00:00:10] at University of Pennsylvania [00:00:13] Dean Harker, members of the faculty, [00:00:17] Wharton alumni, friends and families and, [00:00:21] especially, members of the 2005 graduating class. [00:00:25] I have more in common with you graduates [00:00:29] than people might think. [00:00:30] After all, before long, after my term [00:00:33] at the Federal Reserve comes to an end, [00:00:35] I too will be looking for a job. [00:00:38] I am delighted to join in celebrating [00:00:43] your achievements and promise. [00:00:45] You are being bequeathed the tools [00:00:48] for creating a material existence [00:00:50] that neither my generation nor any [00:00:53] that preceded it could have even [00:00:56] remotely imagined as we began our life's work. [00:01:00] What you must fashion for yourselves [00:01:03] are those values that will enable you [00:01:06] to contribute and thrive in a world [00:01:08] that is becoming increasingly competitive and frenetic. [00:01:12] The creative abilities of this graduating class [00:01:19] and those of your contemporaries will determine [00:01:22] the magnitude and extent of American prosperity [00:01:25] in this century. And the ideas and values [00:01:29] that you employ in these creative endeavors [00:01:32] will shape the future state of our cultural, [00:01:35] legal, and economic institutions. [00:01:38] You will doubtless foster advances in science, [00:01:42] engineering, and business management. [00:01:48] But scientific proficiency will not be enough. [00:01:50] Technology is a tool that, unless guided [00:01:53] by a set of ethical principles, is of qualified value. [00:01:58] The principles governing business behavior [00:02:03] are an essential support to voluntary exchange, [00:02:06] the defining characteristic of free markets. [00:02:09] Voluntary exchange, in turn, [00:02:13] implies trust in the word of those with [00:02:16] whom we do business. To be sure, [00:02:18] all market economies require a rule of law to function - [00:02:23] laws of contracts, rights to property, [00:02:26] and a general protection of citizens [00:02:30] from arbitrary actions of the state. [00:02:31] Yet, if even a small fraction of legally [00:02:35] binding transactions required adjudication, [00:02:38] our court systems would be swamped into immobility, [00:02:43] and a rule of law would be unenforceable. [00:02:47] Of necessity, therefore, in virtually [00:02:52] all our transactions, whether with customers or with colleagues, [00:02:56] with friends or with strangers, [00:02:58] we rely on the word of those [00:03:01] with whom we do business. [00:03:02] If we could not do so, goods [00:03:05] and services could not be exchanged efficiently. [00:03:08] Trillions of dollars of assets are priced [00:03:13] and traded daily in our financial markets. [00:03:17] Before recent technologies enabled transactions [00:03:20] to clear and settle virtually in real time, [00:03:23] most of the vast volumes of trades [00:03:26] were not legally binding for days. [00:03:29] Their validity rested on trust. [00:03:33] Even today, much of business is transacted [00:03:36] on parties' undocumented verbal agreements. [00:03:39] We take this for granted and rarely pause [00:03:44] to ponder how unusual this practice is. [00:03:47] Moreover, even when followed to the letter, [00:03:52] laws guide only a few of the day-to-day [00:03:56] decisions required of business and financial managers. [00:03:59] The rest are governed by whatever personal code [00:04:03] of values market participants bring to the table. [00:04:07] Trust as the necessary condition for commerce [00:04:12] was particularly evident in freewheeling nineteenth century America, [00:04:17] where reputation became a valued asset. [00:04:21] Throughout much of that century, [00:04:23] laissez-faire reigned in the United States as elsewhere, [00:04:28] and caveat emptor was the prevailing prescription [00:04:32] for guarding against wide-open trading practices. [00:04:36] In such an environment, a reputation for honest dealing, [00:04:41] which many feared was in short supply, [00:04:43] was particularly valued. [00:04:46] Even those inclined to be less than scrupulous [00:04:49] in their personal dealings had to adhere to [00:04:53] a more ethical standard in their market transactions, [00:04:57] or they risked being driven out of business. [00:05:00] To be sure, the history of world business, [00:05:05] then and now, is strewn with Fisks, Goulds, [00:05:09] Ponzis and numerous others treading on, [00:05:13] or over, the edge of legality. [00:05:15] But, despite their prominence, [00:05:18] they were a distinct minority. [00:05:20] If the situation had been otherwise, [00:05:23] late nineteenth and early twentieth century America [00:05:26] would never have realized so high a standard of living. [00:05:30] Indeed, we could not have achieved our current level [00:05:34] of national productivity if ethical behavior [00:05:37] had not been the norm or [00:05:40] if corporate governance had been deeply flawed. [00:05:43] Over the past half-century, [00:05:47] societies have chosen to embrace the protections [00:05:51] of myriad government financial regulations [00:05:54] and implied certifications of integrity [00:05:57] as a supplement to, if not a substitute for, [00:06:01] business reputation. [00:06:03] Most observers believe that the world [00:06:07] is better off as a consequence of these governmental protections. [00:06:11] Accordingly, the market value of trust, [00:06:14] so prominent in the 1800s, [00:06:17] seemed by the 1990s to have become less necessary. [00:06:22] But recent corporate scandals in the United States [00:06:28] and elsewhere have clearly shown [00:06:30] that the plethora of laws and regulations [00:06:33] of the past century have not eliminated [00:06:37] the less-savory side of human behavior. [00:06:39] We should not be surprised then to see [00:06:43] a re-emergence of the value placed by markets [00:06:46] on trust and personal reputation in business practice. [00:06:50] After the revelations of recent corporate malfeasance, [00:06:55] the market punished the stock [00:06:58] and bond prices of those corporations [00:07:00] whose behaviors had cast doubt on the reliability [00:07:04] of their reputations. [00:07:06] There may be no better antidote for business [00:07:09] and financial transgression. [00:07:11] But in the wake of the scandals, [00:07:13] the Congress clearly signaled that more was needed. [00:07:18] The Sarbanes-Oxley Act of 2002 appropriately places [00:07:25] the explicit responsibility for certification [00:07:28] of the soundness of accounting and disclosure procedures [00:07:32] on the chief executive officer, [00:07:35] who holds most of the decision making power [00:07:38] in the modern corporation. [00:07:40] Merely certifying that generally [00:07:43] accepted accounting principles [00:07:44] were being followed is no longer enough. [00:07:47] Even full adherence to those principles, [00:07:51] given some of the imaginative accounting of recent years, [00:07:55] has proved inadequate. [00:07:57] I am surprised that the Sarbanes-Oxley Act, [00:08:01] so rapidly developed and enacted, [00:08:04] has functioned as well as it has. [00:08:06] It will doubtless be fine-tuned [00:08:10] as experience with the act's details points the way. [00:08:14] But the act importantly reinforced the principle [00:08:19] that shareholders own our corporations [00:08:22] and that corporate managers should be [00:08:25] working on behalf of shareholders to [00:08:27] allocate business resources to their optimum use. [00:08:32] But as our economy has grown, [00:08:35] and our business units have become ever larger, [00:08:38] de facto shareholder control has diminished. [00:08:42] Ownership has become more dispersed [00:08:45] and few shareholders have sufficient stakes [00:08:48] to individually influence the choice of boards [00:08:51] of directors or chief executive officers. [00:08:55] The vast majority of corporate share ownership is, [00:08:59] of course, for investment, [00:09:01] not to achieve operating control of a company. [00:09:04] Thus, it has increasingly fallen to corporate officers, [00:09:10] especially the chief executive officer, [00:09:13] to guide the business, one hopes by [00:09:17] what is perceived to be in the best interest of shareholders. [00:09:20] To be sure, senior officers in today's corporations [00:09:25] no longer have the dominance [00:09:27] that they were able to achieve prior to [00:09:29] the revolution in information technology. [00:09:32] A decade ago, senior officers of a corporation [00:09:36] could tightly control, if they chose, [00:09:39] access to key information systems. [00:09:42] Those senior officers could have far [00:09:45] greater knowledge of the workings of their business [00:09:47] than others and, as a consequence, [00:09:50] were less subject to challenge [00:09:53] when making day-by-day tactical and strategic decisions. [00:09:57] Arguably, with information systems now accessible [00:10:03] to broader ranges of managers and other employees, [00:10:07] the monopoly power that proprietary information [00:10:11] affords has been significantly reduced. [00:10:14] Moreover, the availability of vital information [00:10:18] now often extends beyond the borders of the company [00:10:22] to suppliers and customers as well. [00:10:24] A generation ago, for example, [00:10:27] a purchasing manager rarely divulged to [00:10:31] a supplier the state of the company's inventory position. [00:10:34] It was presumed that such information [00:10:38] in the hands of suppliers would undermine [00:10:40] the bargaining position of the purchasing manager. [00:10:43] Today such information is broadly [00:10:47] and routinely shared to facilitate [00:10:49] just-in-time supply systems. [00:10:52] In general, technologies may be in the process [00:10:56] of facilitating a much broader access to information, [00:11:00] with the consequence that CEOs [00:11:03] could increasingly face more careful monitoring. [00:11:06] It seems clear that, if the CEO chooses, [00:11:12] he or she can, by example and through oversight, [00:11:16] induce corporate colleagues and outside auditors [00:11:19] to behave ethically. Companies run by people [00:11:24] with high ethical standards arguably do not [00:11:28] need detailed rules on how to act in the long-run [00:11:32] interest of shareholders and, presumably, themselves. [00:11:36] But, regrettably, human beings come as we are - [00:11:40] some with enviable standards, [00:11:43] and others who continually seek to cut corners. [00:11:46] Rules exist to govern behavior, [00:11:51] but rules cannot substitute for character. [00:11:54] In the years going forward, [00:11:57] it will be your reputation - [00:11:59] for integrity, judgment, [00:12:02] and other qualities of character - [00:12:03] that will determine your success in life [00:12:06] and in business. A generation from now, [00:12:10] as you watch your children graduate, [00:12:13] you will want to be able to say [00:12:16] that whatever success you achieved [00:12:18] was the result of honest and productive work, [00:12:21] and that you dealt with people [00:12:23] the way you would want them to deal with you. [00:12:26] I presume that I could offer all kinds of [00:12:32] advice to today's graduates from my nearly [00:12:35] six decades in private business and government. [00:12:39] I could urge you all to work hard, save, and prosper. [00:12:44] And I do. But transcending all else [00:12:48] is being principled in how you go [00:12:51] about doing those things. [00:12:53] It is decidedly not true that "nice guys finish last," [00:12:58] as that highly original American baseball philosopher Leo Durocher [00:13:03] was once alleged to have said. [00:13:06] I do not deny that many appear to [00:13:10] have succeeded in a material way [00:13:12] by cutting corners and manipulating associates,