《第11期更改或取消航班》歌词

时长： 00:47

第11期更改或取消航班-英语口语[00:00:00]

A: Good afternoon, sir?[00:00:04]

B: Good afternoon, I have a ticket for New York tomorrow, [00:00:06]

but I have to change my plan,[00:00:10]

I would like to apply for a refund of my ticket.[00:00:12]

A: Let me see your ticket, please.[00:00:16]

B：OK.[00:00:18]

A: Excuse me, you have to pay 156 yuan for refund.[00:00:19]

B: Why should I pay for so much?[00:00:24]

A: It is 10% of origin price.[00:00:26]

B: All right. Please refund it for me.[00:00:29]

A: Here is the receipt and the balance [00:00:32]

between the ticket fare and the service charge.[00:00:34]

Please sign your name here.[00:00:36]

B：Thank you. Bye.[00:00:39]